Our Privacy Policy

Privacy Policy for SMS Communications

Last Updated: 10/07/24

At Salon D (“we,” “us,” “our”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our SMS services in connection with www.salond.com (the “Website”). By using our SMS services, you agree to the practices outlined in this Privacy Policy.

information. You may, however, visit our site anonymously.

 

Information We Collect

We collect the following types of personal information through our SMS services:

  • Contact Information: When you opt-in to receive SMS notifications, we collect your mobile phone number and any other information you may voluntarily provide during the communication.
  • Usage Information: We may automatically collect certain details about your interactions with our SMS services, such as message delivery status, timestamp of messages, and response history.
  • Device Information: Information related to the device you use to engage with our SMS services, such as mobile carrier and mobile operating system, may be collected.

 

How We Use Your Information

We use the information collected from SMS communications for the following purposes:

  • Service Notifications: To notify you of your appointment confirmations, cancellations, or changes.
  • Promotional Messages: With your consent, we may send you promotional messages, including special offers or news related to Salon D.
  • Operational Messages: To provide important information regarding your service appointment, delays, or reminders related to your booking.
  • Customer Service: To respond to any inquiries or requests you may have made through SMS.

 

Consent and Opting Out

By providing your mobile number, you consent to receiving SMS messages from Salon D. You may withdraw this consent at any time by replying “STOP” to any SMS message you receive from us. Upon receiving your opt-out request, we will immediately discontinue further SMS communications.

Please note that opting out of promotional SMS communications will not prevent you from receiving service-related messages (e.g., appointment confirmations or cancellations).

 

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our SMS services. These providers are bound by confidentiality agreements and are only allowed to use your information for the purposes of providing services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or safeguard the privacy and security of others.

 

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, please understand that no method of transmission over mobile networks or electronic storage is 100% secure.

 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. If you opt-out of SMS communications, your information may be retained for a reasonable period to ensure compliance with your opt-out request.

 

Your Rights

You have the right to:

  • Access, correct, or delete any personal information we hold about you.
  • Withdraw your consent for SMS marketing messages at any time.
  • Lodge a complaint with a regulatory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at [email/contact form].

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our Website. Your continued use of our SMS services following any changes indicates your acceptance of the updated Privacy Policy.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Salon D
13615 Inwood Rd. Ste. 160 Dallas, TX 75244
(972) 788-0975
contact@salond.com